I am unable to access my account how can I reset my account username and password?

Vinod Paul

Last Update a year ago

If you are unable to access your account, please check the following first-


1) Make sure you are using correct the username. Please note that your username may be different from your email id. Entering email id instead of username will not work. ( If your username and email id are not same )


2) Make sure your are using correct capitalization and spaces in your username.


3) If you are registered as EMPLOYER, then you can reset your password or recover your username using the Remind Username and Reset Password option on the sign-in page.


4) If you are NOT registered as EMPLOYER, you can ask your  EMPLOYER or ADMIN to check your username or ask them to reset your credentials from ADMIN > USERS menu using their admin dashboard on TeamLogger.com


Was this article helpful?

0 out of 0 liked this article