Understanding Reports

Time Worked

This column displays the total time during which the employee was actively working. This includes any time spent typing, using the mouse, thinking time (if it does not exceed the idle timeout duration between user interactions), manual entry, and meeting mode time (if enabled). If an employee takes a break that exceeds the idle timeout duration set for them, the time spent on that break is automatically deducted from the Timer column. 

For example, if an employee works on a project for 30 minutes, takes a 15-minute break, and then works on the project for another 20 minutes, the Timer column would display 50 minutes (30 minutes + 20 minutes). Please note that if the pause between employee interactions is less than the idle timeout duration set for them, it is considered active work and included in the timer column.

Manual Entry (Part of Time Worked)

This column is not directly editable by employees. However, they can enter manual work session details in the time editor screen. The time entered in the manual session will be added to the Manual column automatically. For example, if an employee works on a project offline or attends a meeting that is not recorded using the timer, they can enter the time worked in the manual session, and the time entered will be added to the Manual column in the reports.

Meeting Mode (Part of Time Worked)

If meeting mode is enabled, time spent in meeting mode (in which idle timeout is disabled) is also reported separately. 

% Active Minutes

This column displays the minutes in which there was user activity as a percentage of total minutes.

% Active Seconds

This column displays the seconds in which there was user activity as a percentage of total seconds.

Inactive Minutes

This column displays the total time duration of short idle intervals (shorter than the idle timeout duration set for that employee). These short intervals are natural parts of work, such as pauses between interactions with the computer that an employee may use to think. The time spent on these short intervals is considered active work and shown as a part of the Timer column and included in the reports. For example, if an employee spends 10 minutes writing an email, takes a 1-minute break to think, and then spends another 5 minutes writing the email, the Timer column would display 16 minutes (1 minute think time will be considered active work so total timer will show 15+1=16 minutes) and the Inactive Minutes column would display 1 minute.

Idle Timeout Deduction

Note: This column only works when "Do not stop tracking when the user is idle for more than idle timeout" is enabled in the user's settings.

This column displays the total time duration of long idle breaks (longer than the idle timeout duration set for that employee). An idle break is when an employee is away from their computer or not actively engaged in work-related activities for a period of time that exceeds the idle timeout duration. If an employee pauses for a short time to think when working and that does not exceed the idle timeout duration, that time spent thinking is considered active work and shown as a part of the Timer column and not this Idle column. For example, if an employee takes a 25-minute break, the Idle column would display 25 minutes and the Timer column would be automatically deducted by 25 minutes.

Including Idle Timeout

This column displays the sum of the Timer, Manual, and Idle columns, representing the total time worked, including long idle breaks. For example, if an employee spends 30 minutes working on a project (Timer column), enters 10 minutes of manual work (Manual column), and takes a 20-minute lunch break (Idle column), the Including Idle column would display 60 minutes.

Timer not running

This column shows the time during which the timer was not running due to idle timeout ( if "Do not stop tracking when user is idle for more than idle timeout" on idle option is disabled in the user's settings ), computer shutdown, computer in sleep mode, or any other reason that prevented the tracker application from running. Only the time between the first and last activity of the day (based on computer interaction) is included in this column. This shows the total time between the first activity and the last activity of the day during which user activity was not monitored by the software.

For example, let's say that an employee has the "Do not stop tracking when the user is idle for more than idle timeout" setting enabled, and their idle timeout duration is set to 10 minutes. They start their workday at 9:00 AM and end it at 5:00 PM. They take a 30-minute lunch break at noon and have a 15-minute idle break at 2:00 PM. The "Timer not running column" would not display anything for the 15-minute idle break at 2:00 PM, since the "Do not stop tracking when the user is idle for more than idle timeout" setting is enabled. The Idle time column would display 15 minutes for the same idle break.

However, if the "Do not stop tracking when user is idle for more than idle timeout" setting is disabled, the Timer not running column would display the entire 15 minutes for the idle break at 2:00 PM, and the Idle time column would show 0 minutes.

If the computer is turned off between 4 PM to 4:30 PM, those 30 minutes will go to the timer not running column irrespective of the "Do not stop tracking when the user is idle for more than idle timeout" setting.

Focus Rating

Note: Please make sure you have defined your productive and non-productive applications in productivity policies. Otherwise the focus and productivity ratings will not be calculated correctly. See the guide to setting up productivity ratings.

This is a rating from 1 to 100 which is calculated based on the weighted average of productivity rating of different applications and websites used by the employee. For example, if an employee uses a website that is rated as highly productive ( a rating of 100 as per company productivity policy ) for 15 minutes, and then uses a website or an application that is rated as highly unproductive ( a rating of 0 as per company policy for 5 minutes ), then the focus rating of employee will be 75%.

Productivity Rating

Productivity rating is a composite rating from 1 to 100 which is calculated by multiplying the focus rating with the activity level ( how frequently the user interacts with the keyboard and mouse ). So a high productivity rating indicates the use of the most productive applications and websites with a high degree of user interaction. Note: There may be job roles that require a significant amount of thinking time and very frequent keyboard/mouse inputs may not necessarily mean more productivity. In such cases, focus rating may be a better indicator of employee performance than productivity rating.