I have installed the silent mode tracker on the employee's computer but I am not able to see the user's screenshots or reports.

Sahil (TeamLogger)

Last Update a year ago

The silent mode tracker on the employee's computer might stop working due to multiple reasons. Most of the time this issue can be self-resolved. But we will be happy to connect and fix this for you. 

Please check the below link to check the reasons why the silent mode tracker stopped working.

https://teamlogger.tawk.help/article/silent-mode-tracker-not-working

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